The hidden drain on hotel operations
Hospitality runs on people — but managers are stuck in admin.
It’s a hidden reality across hotels everywhere — managers spend up to 15 hours a week juggling spreadsheets and generic scheduling tools to reconcile timesheets, track attendance, and adjust staff availability.
Every shift change means another recalculation — and another few hours of unpaid admin.
The result? Errors, overtime, and burnout. Guests feel it too — when staff are stretched thin, service quality drops.
It’s a story we hear from hotel managers again and again: